Show Notes

  • The average business doesn’t due great with client attrition
  • It is easy to track month-to-month
  • 7-12% more expensive to gain clients than to keep clients
  • Stop involuntary attrition
  • Credit cards expire, people get new accounts, etc – make it easy to pay
  • Proactively update credit card info
  • Use down-sells if necessary
  • Think of ‘lifetime value’ vs ‘highest offer’
  • Stop voluntary attrition
  • Minimize by targeting correct people
  • Onboarding needs to be strong
  • Have simple indoctrinating – more is not better
  • Associate joining as quick win
  • Weekly check-ins/Stay visible/Touchpoints
  • Integrate mindset – reassurance, inspiration, applause

P.S. – 3 Months of Coaching…Free.

We’re taking on a few new clients in our Business Growth Coaching Program to help them remodel what they’re doing to not only succeed for the rest of 2021, but to set them up to thrive as the industry evolves.

Right now we’re testing this program as a ‘pay as you profit’…

…every payment will be more than covered by the previous month’s growth…guaranteed.

Plus, to get started, there is no fee for the first three months and we only ask for a fee once you’ve earned enough to cover the costs.

Would you be interested in discussing?

If so, email me here with ‘interested’ in subject line and we’ll set up a chat.