- The average business doesn’t due great with client attrition
- It is easy to track month-to-month
- 7-12% more expensive to gain clients than to keep clients
- Stop involuntary attrition
- Credit cards expire, people get new accounts, etc – make it easy to pay
- Proactively update credit card info
- Use down-sells if necessary
- Think of ‘lifetime value’ vs ‘highest offer’
- Stop voluntary attrition
- Minimize by targeting correct people
- Onboarding needs to be strong
- Have simple indoctrinating – more is not better
- Associate joining as quick win
- Weekly check-ins/Stay visible/Touchpoints
- Integrate mindset – reassurance, inspiration, applause
P.S. – 6-Weeks of Coaching…Free.
Get a surge of new clients and revenue over the next 6 Weeks with ZERO FEE and no obligation to continue?
If you’re a current business owner who wants to add 50K or more in annual revenue over the next 12 month, you can Test Drive our coaching program for 6 Weeks with no fee or even an obligation to continue as a way to demonstrate how we can help you grow your business.
No strings attached. No obligation. You get our best coaching & tools…and hopefully, you’ll love it enough that you want to keep working together.
Would you be interested in discussing?
If so, email me here with ‘interested’ in subject line and we’ll set up a chat.