Show Notes

  • When Pat started, fitness was packages, not subscriptions
  • They are easier all around though
  • People are used to monthly billing
  • Because its so commonplace, owners expect people to pay forever
  • They assume lifetime value using unbroken subs
  • Maximize the value of your relationships
  • Talk to your people regularly
  • You never know the impact you have on people
  • Stay in contact, even if people leave
  • Show value and give them a reason to return
  • People’s lives change – be flexible
  • When someone cancels, give them a parting gift

P.S. – 6-Weeks of Coaching…Free.

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